Powering Customer Service for Small Businesses

Exceptional Customer Support, Delivered. Phone, Email, and Chat Support Solutions for your Small Business.

Home Service Professionals

Automated service reminders, maintenance scheduling, and proactive seasonal outreach to keep services in top condition year-round.

E-Commerce & Retail

Handle peak-season customer inquiries and streamline order support.

Beauty & Barber Professionals

Let your schedule fill up on autopilot while Boosting customer engagement, reviews, and brand loyalty.

Helping Small Business of all Sizes with Hyper-Growth Solutions

Real Estate & Property Management

Managing client inquiries, property bookings, with  automated appointment scheduling, and personalized follow-ups.

We Understand Your Business Challenges

Missed Calls = Lost Revenue
Many customers won’t leave voicemails; they’ll call your competitor instead.

Booking Overload
Managing seasonal rushes without a scalable system can hurt efficiency.

Customer Service Bottlenecks
Homeowners expect fast responses, but your team is always on the move.

Reputation Management
One bad review due to a missed call or delayed response can impact new customer acquisition.

CXFactories Has You Covered

24/7 Customer Support
Phone, email, and chat services so your customers never feel ignored.

AI-Driven Appointment Booking
Seamless scheduling that integrates with your calendar.

Reputation Management & Follow-Ups
Capture positive reviews and resolve customer concerns before they escalate.

Customer Insights & Analytics
Gain data-driven insights to refine your customer experience.

Automated Customer Reminders
Reduce no-shows with text and email appointment confirmations.

Get Started with CXFactories Today!

We Provide AI-Designed and Human-Powered Customer Experience Solutions to Help You Scale.