Hassle-Free Customer Support for Businesses of All Sizes

A Simple 3-Step Process to Stress-Free Customer Support

Launch Professional Customer Support in 1 Week or Less

Step 1:

Share Your Business Details

Step 2:

Start Forwarding Your Inquiries

Step 3:

24/7 Support & Scalable Growth

Explore Our Plans

Starter Plan

24/7 Phone & Email Support

Monthly Analytics

Budget-Friendly

Customer Service Outsourcing

Essential Plan

Strategic CX Team Check-ins

Increased Support Capacity

Actionable Monthly Reports

Growth Plan

Dedicated CX Manager

Live Chat Implementation

Weekly CX Team Check-ins

Getting Started with CXFactories

How quickly can I launch CXFactories customer support services?

You can get started in less than a week! Once we complete onboarding, set up your company profile, and forward your calls, you're ready to go.

Can I customize the types of calls my CX agent handles?

Yes! You decide which calls you’d like us to manage—general inquiries, appointment scheduling, issue resolution, or even emergency service requests.

How do I receive reports and updates about my customer interactions?

We provide customizable reports & dashboards so you can track customer trends, appointment bookings, and service performance in real time.

Do I need to sign a long-term commitment?

No long-term commitment required! We offer flexible pricing plans so you can scale support services as your business grows.

How does CXFactories ensure quality customer interactions?

Our agents receive specialized training for home service businesses and continuously improve their customer engagement, issue resolution, and brand alignment.