Powering Exceptional Customer Experience For High-Growth Businesses
From automated customer support to 24/7 virtual assistance, we help businesses streamline operations, improve customer satisfaction, and drive growth.
Support Outsourcing
Focus on your core business while we handle your customer support needs with phone, email, and live chat
CX Managed
Our quality assurance and self-service enablement tools continuously improve your CX initiatives






Design + Delivery Optimization
Design and optimize customer journeys to exceed expectations at every touchpoint
Our Expertise
In today’s fast-paced business world, customer experience (CX) is the key to success. Whether you’re a solopreneur, small business, or a high-growth startup, delivering seamless and efficient customer interactions is essential.
Explore Our Plans


Starter Plan
24/7 Phone & Email Support
Monthly Analytics
Budget-Friendly
Customer Service Outsourcing




Essential Plan
Strategic CX Team Check-ins
Increased Support Capacity
Actionable Monthly Reports
Growth Plan
Dedicated CX Manager
Live Chat Implementation
Weekly CX Team Check-ins
Personas and Journey Mapping
Develop detailed customer personas and journey maps to pinpoint areas for improvement
CX Strategy
Build a customer experience strategy that aligns with your brand and goals






Employee Excellence
Equip your team with the skills and training to deliver exceptional service
CXFactories is your trusted partner in customer experience solutions.
Whether you’re a solopreneur, small business, or high-growth startup, we provide the tools and support to deliver exceptional customer service, reduce costs, and drive business success.
Solutions
AI-Designed, Human-Powered Call Center for Modern Solopreneurs, Small Businesses, and Early-Stage Startups.
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